"In business, there are good times and bad. The FacePalm team have successfully navigated us through both and become an indispensable extension of our team.
We took on FacePalm during a period of strong growth. I was looking for high level support and in depth analysis that I didn't have time to address. Once signed, they started with some rigorous house-keeping, ensuring all data was correct and producing detailed management accounts. We then went on to analyse turnover targets, true costs of sale and where we might reduce overheads. Annie saved us a fortune on bank fees.
Coronavirus hit in March 2020. The travel industry was blindsided. FacePalm responded quickly, clarifying the cash position of the business and how long we’d be able to continue without sales. They set about helping identify where we could make cuts. Our overheads were reduced by 80% within a week, effectively doubling the length of time we could survive without any sales.
Along the way, Annie has assisted with questions relating to HR, bonus structures and other general support. Facepalm are attentive, flexible and highly effective. I wouldn’t hesitate in recommending them."
"Annie, thank you so much for today, really appreciate what your doing. Massively over joyed with making the decision to work with you guys."
Craig Cotton, CSC Electrical
"Like all start-ups and small businesses, I had been doing my own bookkeeping… it was really quite useful in the early days as it kept me in close touch with the all-important finances of the business. However, as the business grew so did the financial administration, to the point where it became a burden. The time spent on this distracted me from coming up with new products that would develop the business and add to its value (the stuff I most enjoyed). At this point, a chance meeting brought me into contact the Annie and Tracey of FacePalm. We started using them to do our books (particularly running the payroll and pension scheme) in October 2019. Since then Annie has helped us move a new accounting package (including porting over 16 years’ of historic data)... pleased I wasn’t doing that myself!
I can thoroughly recommend Annie and her team if you want to get back to doing your day-job and having more fun at work, I’m now able to delegate the financial administration knowing that it will be done to my exacting standard (Annie will confirm I’m a fussy customer!)."
Paul Bramley, Metrosol
What a stunning service Set up my book keeping system and rescued me at the 11th hour year end accounts.
Thank you. I would recommend anytime."
Guy, Zoom Photography